The suites have been recently renovated, so they are fresh. Decor is really nice. Swimming pool open to 10pm which I thought was great if you wanted to swim after the parks. Bus available to bring to parks 3 times in am drop back 3 times pm. Staff were friendly.
Lennon
2024년 8월
Breakfast was great but it was a little repetitive.. coffee is delicious ! Nice big clean rooms. Front desk was really nice and helpful. Cleaning crew was nice. Pet friendly. I recommend it.
Jenitza
2024년 12월
Breakfast was great with healthy sugar free options such as chia pots and overnight oats. The room was clean and spacious for the four of us and the beds were comfortable.
Victoria
2024년 8월
The breakfast was good. They offered a good variety of things to choose from. Staff constantly was cleaning and keeping up with refilling items running low for breakfast. They have room service available everyday. Everything was clean. I would stay again. Also loved being able to take a shuttle to Universal studios with my family to and from the hotel.
Gabriela
2024년 11월
Very clean hotel with excellent breakfast
Daren
2024년 8월
we really enjoyed our stay here. The wonderful women at the front desk, who checked us in, was amazing and so accommodating and extremely helpful. The room was very nice, clean and spacious. An excellent location for universal.
Shannon
2023년 5월
The rooms were nicely set up, and having a suite with a separate sleeping area, and kitchenette was very nice. Having the extra space was a plus. The morning breakfast was great with a wide variety that changed every day. There was a cocktail reception on Wednesdays, but since we booked Saturday -Monday we were unable to attend. Perhaps think about maybe adding a weekend day to allow more access to this perk.
George
2022년 12월
Staff friendly and professional. Accommodations were clean, comfortable and spacious. Hotel's breakfast is sufficient, with healthy options. Universal was a very short drive away, shuttles to Universal offered by hotel. Would definently stay here again.
Sarah
2024년 11월
My wife and I had to evacuate Tampa when it looked like Hurricane Ian was going to hit directly. We were one of many. Because so many people like us had to leave with their pets, the hotel was gracious and waived the mandatory pet fee given the circumstances. They even provided dog treats and puppy pads if the dog needed to go during the storm. We picked this place as it was a suite with a separated room, living room, and kitchenette so we could make our own meals and set up work stations. The staff was probably concerned about their own homes as the hurricane crossed the state, but they stayed on property and were very professional and helpful at all times. Just a shame this trip was for hurricane evacuation and not a more enjoyable park visit.
Tyler
2022년 10월
The room/suite was good and spacious and had two rooms. and a small kitchen. There was a TV in each room and a great range of channels. The bathroom was a good size too. The beds were very comfortable and the aircon system worked well. We didn't hear any noise whatsoever from other rooms, so the rooms seem to be very well soundproofed. We were also able to buy tickets for Universal on-site, which were the same price as directly online.
Marcus
2022년 4월